Contact Us

Contact Us

Have a question? We'd be happy to help.

If you have questions about an order, shipping, returns, products, or payments, feel free to reach out to us by email.

Email

cityselectionshop@gmail.com

Customer Service Hours

Monday – Friday

9:00 AM – 6:00 PM

We typically respond within 1–2 business days.

Before You Contact Us

To help us assist you as quickly as possible, please include:

  • Your order number

  • Your full name

  • The email address used for your order

  • A brief description of the issue

  • Photos, if your item arrived damaged, defective, or incorrect

We Can Help With

Our customer support team can assist you with:

  • Order status

  • Shipping questions

  • Returns and exchanges

  • Refund requests

  • Product information

  • Payment issues

  • Damaged or missing items

  • Website or checkout problems

We look forward to assisting you and appreciate your business.